Terms of
Service

1. Acceptance and eligibility

These Terms of Service (“Terms”) govern your access to and use of the FlipLens mobile application, website, and related services (together, the “Service”). The independent developer identified as FlipLens’s seller or provider in the Apple App Store operates the Service (“FlipLens,” “we,” “us,” or “our”).

By creating an account, accessing, or using the Service, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Service.

You must be at least 13 years old and legally able to enter into these Terms. If you are under the age of majority where you live, a parent or legal guardian must review and agree to these Terms for you. You may not use the Service where doing so is prohibited by law.

2. What FlipLens provides

FlipLens may let you:

• take or select product photos and add a text hint;
• receive AI-assisted product identification, condition suggestions, and listing copy;
• view current marketplace information, sources, and estimated resale-price ranges;
• save scan history, photos, preferences, and listing drafts locally or to your account; and
• optionally connect a marketplace account, prepare a listing, and ask the marketplace to publish it.

The Service is a software assistant. FlipLens is not a marketplace, buyer, seller, broker, appraiser, authenticator, payment provider, shipping provider, or party to any transaction between you and another person or platform.

3. Accounts and security

You may use a guest session or sign in through an available provider, including Apple, Google, or an email sign-in link. You are responsible for keeping your device, email, sign-in method, and linked marketplace accounts secure, and for activity carried out through your account.

Provide accurate information and promptly notify us through the contact method below if you believe your account or a linked service has been compromised. We may refuse, suspend, or close access when reasonably necessary to protect users, the Service, or third parties, or to comply with law.

You can permanently delete your FlipLens account from Profile. Account deletion removes FlipLens account data and saved connections but does not cancel an App Store subscription or remove listings already published to a marketplace.

4. Your photos, text, and listings

You retain ownership of photos, text, listing details, and other content you submit (“Your Content”). You confirm that you have the rights and permissions needed to use Your Content and that it does not violate law or another person’s privacy, intellectual property, or other rights.

You give FlipLens a limited, non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, resize, and display Your Content only as needed to operate, secure, support, and improve the features you request. This license ends when the content is deleted from active systems, subject to reasonable backup, legal, fraud prevention, and recordkeeping needs.

When you choose to publish through a third-party marketplace, you direct us to send the selected photos and listing information to that marketplace. The marketplace may then make that content public under its own terms.

5. AI outputs, product identity, and price estimates

FlipLens uses automated and generative-AI systems. Results can be incomplete, outdated, misleading, or wrong. You must review and edit outputs before relying on or publishing them.

The compact notice beside the account-creation controls explains that, by continuing, you allow selected photos and product text you submit to be sent to Google Gemini through Firebase AI Logic and one compressed product photo to eBay for visual price matching when you request an analysis.

• Product identification is a best-effort suggestion, not an authenticity guarantee.
• Condition suggestions are based on visible information and are not professional inspections.
• Prices, comparable listings, availability, fees, exchange rates, and demand can change at any time.
• Generated titles and descriptions may omit details that a marketplace or law requires you to disclose.

You are solely responsible for verifying an item, setting a price, describing its condition, complying with product-safety and consumer laws, and deciding whether to buy, sell, or publish.

6. Third-party services and marketplaces

The Service may link to or interact with Apple, Google, Firebase, Google Gemini and Search, eBay, Vinted, Facebook Marketplace, StockX, RevenueCat, Meta, currency-data providers, and other websites or marketplaces. Those services are controlled by third parties and are subject to their own terms, privacy notices, eligibility rules, fees, policies, and availability.

If you connect Vinted or Facebook Marketplace, FlipLens may keep an on-device WebKit session and fill visible listing-form fields with the photos and details you selected. FlipLens leaves the final review and publish action to you. You remain responsible for complying with each marketplace’s terms and for confirming every listing detail.

Linking an eBay account does not transfer ownership of that account to FlipLens. You can disconnect it from Profile. Publishing requires your confirmation, but once a listing is sent to eBay, changes, cancellation, payments, shipping, returns, disputes, taxes, and buyer communications are handled under eBay’s systems and policies. Disconnecting FlipLens does not automatically end or remove an existing marketplace listing.

FlipLens does not endorse, control, or guarantee third-party content, products, prices, services, or transactions. Your dealings with third parties are between you and them.

7. Acceptable use

You must not use the Service to:

• sell counterfeit, stolen, unsafe, illegal, recalled, or prohibited goods;
• misrepresent authenticity, condition, ownership, origin, price, or other material facts;
• upload content you do not have the right to use, including another person’s private information;
• harass, defraud, impersonate, exploit, or harm another person;
• bypass security, access another account, probe systems, introduce malware, or disrupt the Service;
• scrape, reverse engineer, copy, resell, or use the Service or connected sites outside the user-directed listing assistance FlipLens provides, except where applicable law expressly permits it;
• use outputs to develop or train a competing model or service without our written permission; or
• violate a marketplace’s rules or any applicable law.

8. FlipLens ownership and feedback

The Service, including its software, design, branding, and original content, is owned by FlipLens or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.

If you provide ideas or feedback, you permit us to use them without restriction or compensation, but you do not transfer ownership of Your Content.

9. Changes and availability

We may add, change, suspend, or discontinue features, integrations, or the Service. Third-party services can also change or stop working without notice. We do not promise that any feature, marketplace, listing, price, source, or saved item will always be available. Where reasonably possible, we will provide notice of material changes that negatively affect existing users.

10. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” FlipLens disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation.

Nothing in these Terms excludes warranties, consumer rights, or other protections that cannot legally be excluded. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, FlipLens will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, opportunities, or transactions, arising from the Service, third-party services, AI outputs, marketplace activity, or these Terms.

To the fullest extent permitted by law, FlipLens’s total liability for claims relating to the Service will not exceed the greater of (a) the amount you paid FlipLens for the Service in the 12 months before the event giving rise to the claim or (b) EUR 50. These limits do not apply to liability that cannot be limited by law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable.

12. Ending your use

You may stop using FlipLens at any time, sign out, delete individual history items, or disconnect a linked marketplace account. To request deletion of your FlipLens account and associated cloud data, use the contact method in Section 15. Removing the app alone may not delete data already synced to your account.

We may suspend or terminate access if you materially or repeatedly breach these Terms, create legal or security risk, or if we discontinue the Service. Sections that by their nature should survive termination—including ownership, disclaimers, liability limits, and applicable law—will survive.

13. Applicable law and disputes

These Terms are governed by the law applicable where FlipLens’s operator is established, without regard to conflict-of-law rules. Courts with jurisdiction over the operator will have jurisdiction over disputes, except where mandatory law permits you to bring a claim elsewhere.

If you are a consumer in the European Economic Area, United Kingdom, or another jurisdiction with mandatory consumer protections, these Terms do not deprive you of those protections or of any right to bring a claim in your local courts.

14. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, safety requirements, or business practices. We will update the effective date and, when required, provide additional notice. If a material update requires your consent, we will ask for it. Continuing to use the Service after an update takes effect means you accept the revised Terms where permitted by law.

If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. These Terms and the referenced Privacy Policy are the entire agreement about the Service unless we agree otherwise in writing.

15. Contact

FlipLens is operated by the independent developer identified on FlipLens’s Apple App Store product page. For questions, legal notices, or account-deletion requests, visit FlipLens Support. The Support page explains how to reach the current developer contact. Include “FlipLens” and the email address connected to your account so we can locate and verify the request.